Shipping policy

SHIPPING COSTS

We offer free shipping on all orders with no minimum purchase required.

ESTIMATED DELIVERY TIME

We process orders on business days which are Monday through Friday, Mountain Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

The Order Cut-Off Time: 6:00 PM (GMT-07:00)

Orders are processed within 3-5 business days. Orders placed after 6:00 PM will be processed the next business day. US shipping typically takes 5-8 business days, resulting in a total delivery time of approximately 8-13 business days.

TAX

We do not collect tax on any orders.

TRACKING

After ordering, you can track the order using the tracking number. Visit our Tracking page, where you can see the tracking system. Please contact us at support@zenwoodly.com. We will inform you that your order has been shipped.

IN-TRANSPORT DAMAGE

If you find in-flight damage, please contact customer service. If the package was delivered without your presence, please contact us at support@zenwoodly.com.